Privacy Policy for Transkribieren.xyz

This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure that your information remains secure. By using Transkribieren.xyz, you agree to the terms and conditions of this Privacy Policy. If you do not agree with this policy, please do not use our service.

We collect information through our mobile application on WhatsApp. When you interact with our AI assistant on WhatsApp, we collect the information that you provide to us, such as your phone number. In addition to the information that you provide to us, we also collect information about your usage of the application, such as the frequency and duration of your interactions with our AI assistant, and the types of requests you make. This information is used to improve the quality of our service and to better understand the needs of our users. We do not collect any sensitive information, such as financial information or health information, through our mobile application on WhatsApp. If you provide any sensitive information to us, we will immediately delete it. We also do not collect any information about your location, unless you provide this information to us voluntarily. By using our mobile application on WhatsApp, you consent to the collection and use of your information as described in this privacy policy. If you do not agree with these terms, we ask that you do not use our application.

Third party information

We use a third-party payment processor, Stripe, to process payments for our service. When you make a payment through our mobile application on WhatsApp, your payment information is collected and processed by Stripe. Stripe collects information necessary to process your payment, such as your credit or debit card information, billing address, and other information related to the transaction. This information is subject to Stripe's privacy policy, which can be found at https://stripe.com/privacy. By using our mobile application on WhatsApp to make a payment, you consent to Stripe collecting and using your information as described in their privacy policy. We encourage you to review Stripe's privacy policy to understand their practices with regards to the processing of payment information. Please note that we do not have access to or control over the information collected by Stripe. If you have any questions about the information that Stripe collects and how it is used, please refer to Stripe's privacy policy or contact Stripe directly.

Web Browsing Privacy

We do not collect any personal information from visitors to our website, except for standard tracking technologies such as Google tags, Facebook pixels, and similar code embedded on the site. These technologies are used to gather anonymous visitor information, such as the pages visited, the amount of time spent on the site, and the visitor's location. This information is used to improve the user experience and to better understand the needs of our visitors. We do not use this information to personally identify our visitors or to track their online activities outside of our website. Please note that our website may contain links to other websites, and we are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party websites that you visit. If you have any questions about our web browsing privacy practices, please do not hesitate to contact us.

Sharing Your Personal Information

We do not share your personal information with anyone for any reason, unless required by law or as necessary to provide you with the services offered through our mobile application on WhatsApp. We do not sell, rent, or otherwise share your personal information with third parties for their marketing purposes. Your personal information is used solely for the purpose of providing you with the best possible experience through our mobile application on WhatsApp. If we are required by law to disclose your personal information, we will do so in accordance with applicable laws and regulations. We will also disclose your personal information if necessary to protect the security and integrity of our services, or to enforce our terms of use. Please note that if you choose to make a payment through our mobile application on WhatsApp, your payment information will be collected and processed by a third-party payment processor, as described in the section on payment processing. We take the privacy of our users very seriously, and we are committed to protecting your personal information. If you have any questions or concerns about our privacy practices, please do not hesitate to contact us.

Behavioral Advertising

We do not engage in behavioral advertising, which is the practice of collecting information about your online activities over time and using that information to deliver targeted advertisements to you. We believe in providing a privacy-friendly experience to our users, and we do not use your personal information or browsing history to deliver targeted advertisements. The information that we collect through our mobile application on WhatsApp is used solely to improve the quality of our service and to better understand the needs of our users. If you have any questions or concerns about our advertising practices, please do not hesitate to contact us.

Your rights

You have certain rights with regards to your personal information, and we are committed to respecting and upholding those rights. Specifically, you have the right to: (a) Access your personal information: You have the right to request a copy of the personal information that we store about you. (b) Rectify your personal information: If you believe that the personal information that we have about you is inaccurate, you have the right to request that we correct or update that information. (c) Delete your personal information: You have the right to request that we delete the personal information that we store about you. (d) Limit the processing of your personal information: You have the right to request that we limit the processing of your personal information, for example, by restricting the purposes for which we use it. (e) Object to the processing of your personal information: You have the right to object to the processing of your personal information, for example, if you believe that we are using your information for purposes that are not in accordance with your expectations. (f) Portability of your personal information: You have the right to request that we provide you with a copy of your personal information in a format that is readily usable by you or another organization of your choice. If you would like to exercise any of these rights, or if you have any questions or concerns about your rights with regards to your personal information, please do not hesitate to contact us. We will respond to your request as soon as possible and in accordance with applicable laws and regulations.

Data Retention

We retain your personal information for as long as necessary to provide you with the services offered through our mobile application on WhatsApp, and to comply with applicable laws and regulations. Specifically, we retain your personal information for the following purposes: (a) To provide you with the services offered through our mobile application on WhatsApp: We retain your personal information, such as your name and chat history, for as long as you use our service. (b) To comply with legal and regulatory requirements: We retain your personal information for as long as necessary to comply with applicable laws and regulations, such as tax laws and anti-money laundering regulations. (c) To resolve disputes and enforce our policies: We retain your personal information for as long as necessary to resolve disputes and enforce our policies. Once your personal information is no longer needed for the purposes described above, we will securely delete it

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello[at]transkribieren.xyz